For your convenience, all outgoing orders include a pre-paid UPS return label. If you are unhappy with or need to exchange any or part of your AlumniHall.Com order within 60 days of date of delivery, simply repackage all items to be returned with receipt/packing slip including all tags that came with your item(s) and follow directions below.

For Returns:

If you decide to return all or part of your order for a refund, follow these easy instructions, use the enclosed return label, and drop off package at a UPS pick-up location.

1. Repackage the merchandise carefully with your receipt/packing slip, and use the return address label provided. If you do not have your return address label, please send returns to:

          Alumni Hall

          Attn: Returns

          Suite A

          135 Fox Road

          Knoxville, TN 37922

For Exchanges:

To make an exchange to AlumniHall.Com, please follow instructions above and place a new order for desired item(s). Please note that you will be charged for shipping and handling for your new exchange order.